Support

Drag one of the three pieces below the board onto the 8 × 8 board. Fill a whole row or column with blocks to clear it and score points. Clearing several lines at once scores more, and clearing again within three moves keeps a combo going.

When you have placed all three pieces, you get a new set. The game ends when none of the remaining pieces fits on the board.

Every new set of three pieces is checked before it is dealt: all three can be placed on your current board, in at least one order. You are never handed an impossible set, so when a game ends it’s because of where the pieces went, not bad luck.

The only exception is a board so full that no set of three pieces could fit at all.

Open Settings in the App. You can switch Sound effects, Music, Vibration and the Daily reminder on or off individually.

You can also turn off Gemnova’s notifications at any time in your device’s notification settings.

In the App, open Settings → Privacy settings to review or change your ad privacy choices: your consent choices if you are in the EEA, the UK or Switzerland, or opting out of the sale or sharing of your personal information if you live in a US state with a privacy law.

On iPhone and iPad, you can also allow or stop tracking in Settings → Privacy & Security → Tracking. On Android, you can reset or delete your advertising ID in your device settings. Our Privacy Policy has all the details.

If you see an ad that is inappropriate, misleading or broken, open Settings → Report an ad in the App and tell us what was wrong, for example what the ad showed or the advertiser’s name. We use reports to block unsuitable ads and advertisers.

You can also report an ad with the form below.

Yes. Gemnova has no account system, so your progress, scores and settings are stored only on your device. Deleting the App deletes them, and we can’t restore them.

Gemnova (by Klynovate) has no accounts. Your progress, scores and settings stay on your device: uninstalling the App deletes them.

To have the messages you sent us deleted (feedback, support requests, ad reports, and the email address if you gave one):

1. Open the contact form below.
2. Write “Delete my data” and include the email address you used (if any), the approximate date and part of your message, so we can find it.
3. Send. We delete the matching messages and email addresses within 30 days and confirm by email if you gave one.

We keep nothing else about you. Hashed rate-limiting records are deleted automatically after 24 hours, and all messages are deleted automatically after 24 months.